Frequently asked questions

What time is check in/out?

Check in is from 1700 onwards. Checkout is by 1000. It may be possible to change these times by prior arrangement and we will let you know if the apartment is ready earlier. The later check in is to ensure that full Covid 19 protocols are followed.

Where can I book my stay?

The cheapest place to book your stay is directly with us!

Although, you can also book your stay with us on AirBnB and Trip Advisor.

What do I need to bring?

We provide all linen and a small welcome pack. There also small toiletries to get you started.

Can I bring pets?

Pets are welcome by prior arrangement.

Bookings and payments

Bookings and payments made directly are handled by Freetobook. Use any of the booking links on here to make an enquiry.

Is there internet access

Internet access is by WiFi and the code is available on arrival.

Are children welcome

Hazelbank is for solo travellers or couples only.

What are you doing about Covid 19?

You can find details of our Covid 19 cleaning protocols on our Covid 19 information page.